CNAME-records are domain name aliases.
Computers on the Internet often performs multiple roles such as web-server, ftp-server, chat-server etc.
To mask this, CNAME-records can be used to give a single computer multiple names (aliases).
For example, the computer "computer1.xyz.com" may be both a web-server and an ftp-server, so two CNAME-records are defined:
"www.xyz.com" = "computer1.xyz.com" and "ftp.xyz.com" = "computer1.xyz.com".
Sometimes a single server computer hosts many different domain names (take ISPs), and so CNAME-records may be defined such as "www.abc.com" = "www.xyz.com".
The most common use of the CNAME-record type is to provide access to a web-server using both the standard "www.domain.com" and "domain.com" (with and without the www prefix).
This is usually done by creating an A-record for the short name (without www), and a CNAME-record for the www name pointing to the short name.
CNAME-records can also be used when a computer or service needs to be renamed, to temporarily allow access through both the old and new name.
A CNAME-record should always point to an A-record and never to itself or another CNAME-record to avoid circular references.
To create a new CNAME-record, right-click a zone in the left list in the DNS Records window, and select "New CNAME-record" from the pop-up menu.
Please note that you cannot create a CNAME-record for the zone name itself as this will always conflict with the zone's SOA-record. For more on this see https://simpledns.plus/kb/158
This record type is defined in RFC1035.